eStatements

What is an e-statement?

An e-statement is an electronic version of your bank statement. It is formatted as a traditional bank statement, but is available as a portable document format file (PDF) via our web site.

Why e-statements are good for you?

E-statements more secure than receiving a statement via traditional mail. The statement is stored on our secure servers and is only accessible via online banking. We will alert you via email when your statement is ready to view. Your statements are available as soon as they are generated instead of needing to wait for mail delivery.

Environmental Reasons for e-statements

In Newmarket Credit Union we are committed to reducing our carbon footprint and are encouraging members to avail of e-statements, as an alternative to the traditional paper statement. By signing up to e-statements today, you will help to significantly reduce the volume of paper used in this credit union, which helps the environment and also saves your credit union money!

How do I Opt-In for e-statements?

You can Opt-In for e-statements from the Online Banking module within your members area. Once you are in Online Banking, click in Subscription Services, select Yes, I wish to opt-in for Electronic Statements and click the Submit button.

How do I save my e-statement for future reference?

Since the e-statement is provided to you as portable document format (PDF) file, you can use your PDF viewer software to save a copy of the statement to your local computer. You can then back it up electronically for archival purposes. You can also print the statement on your local computer and archive the paper copy of you wish. As with all online banking and personal information, you should ensure your computer is secured.

Will I be able to print my e-statement?

Yes. The e-statement is delivered to you as a PDF file which you can print on your local printer.

Will I need any special software to view my e-statement?

You will need a PDF viewer program. You probably already have one installed. The most commonly used program is Adobe Acrobat reader. This are available to download for free from their makers' respective sites.

What is Adobe Acrobat Reader, and why do I need it?

Adobe Acrobat Reader is one example of a PDF reader program. In order to view your e-statements you will need this or another PDF reader program installed on your computer. These programs are generally available for free download via the web.

How can I get Adobe Acrobat Reader?

You can download Adobe Acrobat reader from the Adobe web site.

Can I receive paper statements?

If you want a paper statement, simply contact the office and we can have one posted to you.

Benefits of Membership

Members can take out flexible loans after joining, and repay at tailor-made schedules. All our loans are fully insured (for free), against disability or death.

Quality Service, No Fees

You can be assured of a professional service from Credit Union at all times. And you do not pay a transaction fee for saving with us, or borrowing money.

Pay by Standing Order

Arrange a Standing Order and be sure of regular payments to your Credit Union account. We will send you a statement showing all transactions.

Member Services

Take advantage of a host of additional member services available. See our Available Services page for more details. Ask any staff member for more details about joining the Credit Union, or for further information see the different sections of this web site.